Yes, we offer same-day delivery! We don't have a fixed cutoff time—we always try to fulfill all orders. If for any reason (stock or courier availability) this isn't possible, we'll contact you immediately with a solution.

Can I pick up my order in store instead of having it delivered?

Yes! When finalizing your order, you can choose the in-store pickup option, within our opening hours, and collect it whenever it's most convenient for you. By default, pickup is at our Chiado store (Rua Garrett, 19). If you prefer pickup at LX Factory, please indicate this in the order notes — and, should any unforeseen circumstances arise, we will contact you.

Tiago Bettencourt

€40.00

Add a small amount of water to the box every 2 days

Pay attention to the heat of the house and avoid exposing the arrangement to the sun or rain

Remove the leaves as they wither for better conservation of the remaining ones.
All orders are subject to the availability of your products (flowers). We will compose the flower arrangements as similar as possible to the images, however, as some flowers are not available all year round, we will replace them with similar ones, respecting the shape, color and value of the flowers in question.

All our products are handcrafted, therefore, it is not possible to produce linearly and exactly the same as your photograph and exhibition on our website.

Please ask in the comments field, if you wish we can send you a photo of the final result of your flower arrangement,
For more information, please see our Terms and Conditions of Sale.

PERGUNTAS FREQUENTES

DELIVERIES AND PICKUPS

ORDER CUSTOMIZATION

PRODUCT AVAILABILITY

We deliver within a 50km radius of Lisbon, covering the entire city of Lisbon (Chiado, Alcântara, Belém, Parque das Nações, Benfica, Alvalade and other parishes), as well as Oeiras, Cascais, Sintra, Amadora, Odivelas, Loures, Vila Franca de Xira, and on the South Bank: Almada, Seixal, Barreiro, Montijo and Setúbal. If for any reason your address does not appear available at checkout, please contact us via WhatsApp or email — we will always try to find the best solution.

We always try to deliver the flowers to the agreed location, even if no one is home — Portugal is a safe country, so we leave them by the door, with a neighbor, or at nearby services (concierge, reception, etc.). If we cannot locate the recipient, we call them directly; if that is not possible, we contact the person who placed the order. As a last resort, if delivery is still not possible, the order is returned to the shop and we contact the recipient to find the best solution.